• Highlighted How-To’s
    • Creating Your FreshDesk Account
  • Tentative Post-Election Timelines
    • Bi-weekly emails
    • Feedback Form

Highlighted How-To’s


We did not create new articles for your viewing. However, you can find our full knowledge base here. If you haven’t created your account with FreshDesk yet, please follow the instructions below:


When you first try to view an article, you will be met with the screen shown below. If you haven’t created your account yet, you will want to click sign up in the top right hand corner of the screen.

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You will be redirected to the screen shown below. Fill out the information requested and check the box to indicate you are not a robot. Click register. 

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You will now be able to access all of our knowledge base articles! Make sure to save your password in your password locker.



Tentative Post-Election Timelines 


From this email through the election, we will provide brief bi-weekly updates on the following dates: November 28th, 2020 and December 12th, 2020. We will resume bi-weekly emails in the new year. The DFL data team will continue to be available for support questions at


We would love to hear from you! Please complete this form if you would like to share any feedback with our team. If you’d like us to follow up with you about anything, please answer the final question with “yes.”


In the next few weeks we will continue to receive voter data from the Minnesota SOS. For campaigns, your VAN access will be revoked on December 31st, 2020, per section 7f of your VAN agreement. However, if data is not completely in we will communicate an extension of access with you all. 

As always, please continue to contact us for assistance at